• For more information call +351 960 071 536

  • FAQ

    • Why a scooter (instead of a car)?

      Scooters are a great urban mobility alternative. Porto is a old city with some car traffic congestion. Scooters can fit where cars cannot, both in between traffic lanes and narrow streets. That means escaping the traffic and saving time.
      Porto was built on hills, so besides time it also saves you a lot of legwork!
      Additionally, scooters are very economic in terms of fuel consumption with rates from 3l/100km.
      Finally, (last but not least!) parking is simple and easy. You can find a spot literally everywhere!

    • What are the requirements for renting a scooter/moto?

      First of all, you must be 18 years old or older.
      Driver’s license (car or moto) is compulsory as well as a second identification with a photo (passport or national ID card)
      Previous experience in driving scooters/motorcycles is advised.

    • I have a car driver’s license. Which scooters can I drive?

      In Portugal, according to the Law (n.º 78/2009, from 13th of August) if you have a car driver’s license (category B) and you are 24 years old or older, you can drive any scooter up to 125cc (and 11kw of power).
      All our 125cc scooters are eligible for B drivers license.

    • Is it safe to leave the scooter parked overnight?

      Yes. Porto is a safe city. All the scooters have security features like handle bar block or electrical block. We also provide padlocks with every scooter.

    • Do the scooters accommodate two persons?

      Yes. Al our scooter models carry two persons.

    • What does the rental price include?

      The rental price includes unlimited kilometers, two helmeta, one padlock and a third-party insurance.

    • What does “basic third-party insurance” mean? What does it cover?

      Third party insurance is a compulsory insurance for every vehicle on the road. It means that the damages you may cause to other parties (vehicles, objects, people, etc.) are covered. It does not cover the damages you may suffer (injuries, medical expenses) or the scooter.You are liable for the full commercial value of the scooter.

    • Is there an extra insurance I can hire?

      No.

    • What happens if the scooter/moto is damaged?

      We try to have the scooters in the best shape possible, repairing parts whenever possible, at our official workshop.
      When the scooters exit the shop they are carefully inspected for any evidences of damage and noted by us on the rental contract.
      If you return the scooter with additional evidences of damage, you are responsible for those damages to the limit of your liability.
      We have a table with the value of each part, given by our official workshop.

    • What happens in case of accident?

      We always hope it doesn’t happen. But we are available 24h/day to help you solve any accident situation. Every case is different. But there is a golden rule: stay calm; be polite and be objective; request police assistance by the emergency number 112. Call one of our phone numbers and we will guide you through all the procedure. Every scooter’s document case, has a form that needs to be filled (European Accident Statement form) in case of accident. This is extremely important for insurance purposes.

    • Do you supply GPS navigation systems?

      Yes. If it's available and there is an extra charge.

    • What type of fuel do the scooters take?

      All scooter take Unleaded 95 petrol. There is a sticker next to the gas tank of each scooter to ensure that you cannot make a mistake.

    • Are there any special traffic rules in Portugal, I should know?

      In general, the rules are the same across Europe. scooters and motorcycles follow the same traffic rules as cars do.In Porto you can drive on the BUS lane.Remider: 50cc scooters are not allowed to drive on highways and freeways.We advise: Drive in the middle of your lane. Do not drive side by side (it’s forbidden and authorities can impose heavy fines). Use always blinkers to change direction, it’s required. Use beams when you overlap a stopped line of cars.

    • Can I extend the rental period?

      Yes. Of course. As long as you report to the rental office, you can extend your rental period, as well as the Waiver insurance.

    • Can I return the scooter at a different office?

      No.